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Bass River Chiropractic
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YOUR CART

Privacy Policy Effective Date: 01/01/2024
Bass River HealthCare Associates, Inc., doing business as Bass River Chiropractic, respects your privacy. This Privacy Policy explains how we collect, use, protect, and share information when you visit our website, www.bassriverchiropractic.com, contact our office, download forms, submit information through our website, or otherwise communicate with us online.
1. Who We Are:
Bass River HealthCare Associates, Inc.
Bass River Chiropractic
833 Route 28
South Yarmouth, MA 02664
Phone: (508) 394-1353
Email: [email protected]
2. Information We May Collect:
We may collect information that you voluntarily provide to us through our website or by contacting our office, including:
  • Name
  • Email address
  • Phone number
  • Reason for contacting us
  • Appointment-related questions or requests
  • Information submitted through downloadable or completed intake forms
  • Communication preferences for phone, email, or text reminders
Please do not submit sensitive medical information through the general website contact form unless specifically instructed by our office.
3. Website and Technical Information:
When you visit our website, certain information may be collected automatically through cookies, analytics tools, hosting services, or similar technologies. This may include:
  • IP address
  • Browser type
  • Device type
  • Pages visited
  • Date and time of visit
  • Referring website
  • General website usage data
This information helps us understand how visitors use our website and improve the functionality and user experience of the site.
4. Cookies:
Our website may use cookies or similar technologies to support website functionality, improve your browsing experience, analyze website traffic, and help maintain site performance.
You may disable cookies through your browser settings. However, some parts of the website may not function properly if cookies are disabled.
5. How We Use Your Information:
We may use information collected through the website or through your communications with us to:
  • Respond to questions or requests
  • Assist with scheduling or appointment-related communication
  • Provide access to intake forms or office information
  • Improve website functionality and user experience
  • Communicate with patients regarding office matters
  • Send appointment confirmations or reminders when authorized
  • Maintain business, administrative, and legal records
  • Comply with applicable laws and regulations
6. Email and Text Messaging:
If you provide your email address or cell phone number and authorize communication by email or text message, we may use that information to send appointment confirmations, reminders, or other limited office communications.
To protect your privacy, confidential or sensitive medical information should not be sent by unsecured email or text message. Email and text messaging may not be fully secure, and by authorizing these communications, you acknowledge and accept the risks associated with electronic communication.
You may request that we stop contacting you by email or text message by contacting our office.
7. HIPAA and Protected Health Information:
Bass River Chiropractic is a healthcare provider and may be subject to the Health Insurance Portability and Accountability Act of 1996, commonly known as HIPAA, and other healthcare privacy laws.
This website Privacy Policy explains how information may be collected and used through our website. It does not replace our HIPAA Notice of Privacy Practices, which explains how protected health information may be used and disclosed in connection with your care, treatment, payment, and healthcare operations.
If there is any conflict between this website Privacy Policy and our HIPAA Notice of Privacy Practices regarding protected health information, the HIPAA Notice of Privacy Practices will control.
8. Sharing of Information:
We do not sell patient names, email addresses, telephone numbers, or personal information.
We may share information only when reasonably necessary, including with:
  • Website hosting or technology service providers
  • Scheduling, communication, or administrative service providers
  • Payment processors, when applicable
  • Insurance companies or health plans, when applicable and authorized by law
  • Government agencies, regulators, or other parties when required by law
  • Other parties with your permission or as permitted by applicable law
Any service providers we use are expected to protect information and use it only for the services they provide to us.
9. Online Forms and Downloadable Documents:
Our website may provide downloadable intake forms or other office documents. If you download, print, complete, email, upload, or otherwise submit forms to us, the information you provide may include personal, health, insurance, or billing-related information.
For your protection, please contact our office if you have questions about the safest way to submit completed forms.
10. Payment Information:
If payments are accepted through the website or through a third-party payment processor, payment information may be handled by that third-party processor. We do not intentionally store full credit card numbers through our website.
Payment processors may have their own privacy policies and security practices.
11. Links to Other Websites:
Our website may contain links to third-party websites, including review platforms, insurance resources, government websites, or other external resources. We are not responsible for the privacy practices, content, or security of third-party websites.
You should review the privacy policies of any third-party websites you visit.
12. Testimonials and Reviews:
Our website may display testimonials, reviews, or links to third-party review platforms. Testimonials and reviews may contain names, initials, comments, or other information voluntarily provided by the person submitting the review.
If you submit a review or testimonial publicly, please understand that the information may be visible to others.
13. Data Security:
We use reasonable administrative, technical, and physical safeguards to help protect personal information. However, no website, email system, text messaging system, or electronic transmission is completely secure.
We cannot guarantee that information transmitted through the website, email, or text message will be completely secure.
14. Children’s Privacy:
Our website is intended for general audiences and is not directed specifically to children under the age of 13. We do not knowingly collect personal information from children through the website without appropriate consent.
Parents or guardians should contact our office directly regarding care, forms, or communications involving minors.
15. Your Choices:
You may contact our office to:
  • Update your contact information
  • Change your email or text messaging preferences
  • Ask questions about information you submitted through the website
  • Request information about our privacy practices
  • Request a copy of our HIPAA Notice of Privacy Practices, if applicable
16. Changes to This Privacy Policy:
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Your continued use of the website after changes are posted means you accept the updated Privacy Policy.
17. Contact Us:
​If you have questions about this Privacy Policy or our privacy practices, please contact:
Bass River HealthCare Associates, Inc.
Bass River Chiropractic
833 Route 28
South Yarmouth, MA 02664
Phone: (508) 394-1353
Email: [email protected]
Bass River HealthCare Associates, Inc.
833 Route 28

South Yarmouth, MA 02664

(508) 394 - 1353